I had a problem with my air conditioner and I called two AC companies, Bravo and another highly-rated competitor. However, they both showed up at my home at the exact same time! Their diagnosis were similar, but had two very different estimates. The other company offered to fix my system for nearly $2,500, while Jorge, from Bravo, said it would cost just a little over $300. He explained a systematic approach to the problem that made sense and kept the price reasonable. This no-nonsense approach not only fixed my problem, but has made me a customer for life. Also, Jorge is a veteran - something I respect. His honesty, integrity, and service to this nation goes a long way with me.